These are the terms for working with Estellar Solutions ("we," "us"). They are written in plain language on purpose. By starting a pilot, subscribing, or otherwise using our services, you agree to them. If something here does not work for you, email estellarsolutionsio@gmail.com before signing up.
1. What we provide
We offer the following services to store owners:
- Store Tracker — a sales and inventory dashboard that we build by hand in a spreadsheet from the sales or inventory report you export from your point-of-sale system, together with a weekly email recap. It is not a self-serve application, there is no customer login, and it does not connect directly to your point-of-sale system.
- Google Maps Presence — setup and ongoing work on your Google Business Profile so local customers can find you.
- AI + Social — automation and content support for customer replies, posting, and related workflows.
- Web design — a one-time website build, quoted per project.
We may change or improve what a service includes. If a change materially reduces what you are paying for, we will tell you before it takes effect and you may cancel.
2. The free pilot
- The pilot runs for 14 days and costs nothing.
- No credit card is required to start it and there is no contract.
- We set up your first dashboard within 48 hours of receiving your first usable report.
- The pilot depends on you sending us a report. If we do not receive one, we cannot build anything, and the pilot simply ends.
- Nothing starts billing automatically at the end of a pilot. If you want to continue, you subscribe on purpose.
- We may end a pilot early if the request is abusive, unlawful, or clearly outside what we offer. We will tell you why.
3. Pricing and billing
Current prices are: Store Tracker $97 per month; Store Tracker + Google Maps Presence $197 per month; AI + Social $597 per month; Full-Service Growth $997 per month. Web design is a separate one-time build starting at $399. Full details are on the pricing page.
- Subscriptions are month-to-month and are billed through Stripe. Stripe processes your card; we never see or store your full card number.
- Your subscription renews on the same day each month until you cancel.
- Prices are in U.S. dollars and do not include any taxes that may apply to you.
- If we change our prices, existing customers will be told before the change applies to them.
- If a payment fails, we will contact you before pausing work.
4. Cancellation
You can cancel at any time — there is no minimum term and no cancellation fee. Cancel by emailing estellarsolutionsio@gmail.com or through the billing portal link on your Stripe receipt. Cancelling stops the next renewal; the month you have already paid for runs to the end of its billing period. We do not automatically refund partial months, but if something went wrong on our end, write to us and we will make it right.
A one-time web design build is not a subscription. Once work has begun, it is billed as agreed for that project.
5. Your responsibilities
- You send us data you actually have the right to send.
- You keep your own backup of your original point-of-sale reports. Your dashboard is built from your data; it is not a substitute for your own records or your accounting system.
- You do not send us your customers' personal information or payment card numbers. We do not need them and do not want them.
- The dashboard reflects the data you give us. If the report is incomplete or wrong, the dashboard will be too.
6. The Store Tracker is an informational tool
The Store Tracker organizes and presents your own numbers. Every reorder suggestion, low-stock flag, and slow-mover note is a suggestion. You are the owner, you know your store, and every buying decision is yours to make.
We are not your accountant, your lawyer, or your financial advisor, and nothing we deliver is accounting, tax, legal, or investment advice. Estimates such as "days of stock remaining" are calculated from past sales and can be wrong, especially around holidays, weather events, price changes, or anything unusual in your neighborhood.
7. No guarantee of results
We do not promise that your sales will rise, that your costs will fall, that you will rank in any particular position on Google, or that you will reach any specific result. We will do the work described, honestly and on time. What happens in your business depends on many things outside our control.
8. Limitation of liability
To the maximum extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost sales, lost data, or business interruption, arising from your use of our services. Our total liability for any claim is limited to the amount you actually paid us in the three months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
Services are provided on an "as is" basis. We work carefully, but we cannot promise the services will be uninterrupted or error-free.
9. Ownership
Your business data stays yours. The dashboards, templates, and materials we create remain ours, and you get a license to use them for your own business for as long as you are a customer. For a one-time web design build, the finished site is yours once it is paid for. You can ask for a copy of your dashboard at any time.
10. Privacy and data handling
How we handle your information is described in our Privacy Policy and our Data & Security page. Both are part of these terms.
11. Changes to these terms
We may update these terms. When we do, we will change the "last updated" date at the top of this page, and for material changes we will email active customers. Continuing to use the services after a change means you accept the updated terms.
12. Governing law
Governing law and dispute terms will be provided in the applicable service agreement before paid services begin.
13. Contact
Questions about these terms go to estellarsolutionsio@gmail.com.